I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

  • dhork@lemmy.world
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    3 months ago

    The way forward is to stop looking at those as “features of the keyboard and mouse that I purchased” and consider them as “unlockables” where you have to pay again by handing over your personal info. Then stop buying their stuff, because it’s absurd to have to pay twice.

    I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.

  • norimee@lemmy.world
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    3 months ago

    I hate this so much.
    My hp printer doesn’t do shit, if I’m not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.

    No advice, just shared frustration.

    • MudMan@fedia.io
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      3 months ago

      Yeah, I’d like to know the specifics, too. My Logi mouse still uses the same application (although they did update terms recently) and while they’ve added some AI shovelware to it the mouse stil remembers its shortcuts with that thing off and I haven’t noticed any changes to how the application is put together.

      It’s entirely possible the application is a Chromium-based browser thing, but in any case it still doesn’t require a login (although it does support one) and it will run offline.

      Don’t get me wrong, Logi’s approach to this, along with a lot of other hardware manufacturers, sucks really bad. I do appreciate Microsoft, of all people, recently starting to standardize RGB controls, at least. It’s still wonky and interacts weirdly with some third party software, but it’s a start. I don’t need twenty different apps to keep glowy lights and saved shortcuts going.

    • Godort@lemm.ee
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      3 months ago

      Me either. I have a G502 and I have the G Hub app to control the features(DPI, button assignments, RGB), but I’ve never needed an account to use it.

      • Clay_pidgin@sh.itjust.works
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        3 months ago

        I use my 602 (the wireless one) on linux with an open-source mouse app called Piper. Does everything GHub can do - at least as far as my needs go.

  • Mcduckdeluxe@reddthat.com
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    3 months ago

    Woah, can you elaborate on this please? I haven’t heard of this, and we use a lot of these devices at work. Which devices are affected? What’s the software/chrome thing?

    • RestrictedAccount@lemmy.worldOP
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      3 months ago

      I first noticed the requirement to make adjustments via the cloud when I bough new keyboards that could easily switch between different computers. They use the new BOLT rather than he old Unifying Receiver. I wrote it off as a lazy way to do that feature, but OK. It was not the main reason that I purchased the keyboards, but it was one of the reasons, but I can live without it.

      I was using the keyboards without the account.

      Then it got too cumbersome and I established the account.

      Today, I tried to adjust the settings of one of my mice which still uses the unifying receiver. It took me to the account somehow. But it would not let me log into the account and make the changes because I am not using the latest version of Chrome (I was using Firefox). (Note it did not say a Chromium browser, but rather the Google owned product).

      I don’t see how any of this requires communication with a cloud server.

    • givesomefucks@lemmy.world
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      3 months ago

      It’s probably going to a web interface for RGB and maybe mouse sensitivity instead of special software.

      Not sure why it would require Chrome to do so, but that doesn’t mean it’s constantly talking to Chrome when you use it either.

      It doesn’t seem like we’re getting all the information

  • Boozilla@lemmy.world
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    3 months ago

    Personally I would just avoid Logitech. I have noticed their stuff mysteriously breaks every 2-3 years and I have to replace it. It’s like planned obsolescence with them.

    It can be frustrating finding a good alternative brand. I’m always on the hunt for one. I’ve had a Das Keyboard for a long time now, and it’s fantastic. My wireless mouse is a Tecknet. It’s not great but it’s pretty good. If there’s a Best Buy close to you it may be worth your time to go there and test drive some peripherals.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      3 months ago

      I’ve had much the opposite experience, in my case coming from using a variety of Razer peripherals and having them all die early deaths, and then Razer themselves to be completely useless in regards to support even well within their warranty period. I gave up and switched to basically all Logitech stuff, which has been flawless for me for many many years.

      If everything from all major brands is going to require Yet Another Fucking Account (thus far Logitech does not appear to, or at least not the stuff from them I have) I will just be forced to switch to buying generic brandless Chinese garbage and deal with replacing it regularly. Generic Chinese crap never has an app or an account requirement.

  • gon [he]@lemm.ee
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    3 months ago

    It’s unfortunate, really, but there’s only 1 good answer: vote with your wallet.

    Research before buying and be thorough. There are companies that don’t do this yet and you could build your own peripherals, there’s some nice DIY kits out there.

    Just don’t buy this crap. IMO the only way this’ll change is if it hurts them where they feel it.

  • infinitevalence@discuss.online
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    3 months ago

    Simple answer is stop buying products that require OEM software to function or an app.

    Keyboards with QMK/VIA support are open and configurable on nearly any OS and for nearly any OS.

    Some mice are even QMK/VIA enabled.

    Mice are harder so checking for openrgb support is a good idea as well as mice that can be configured and operated without software.

    • NuXCOM_90Percent@lemmy.zip
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      3 months ago

      Are there any good resources for qmk/via mice? Mostly can only find a few that feel like they are, at best, proof of concepts and more likely just outright predatory scams to cash in on people who want to spend money.

  • slazer2au@lemmy.world
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    3 months ago

    I use hyperx alloy core keyboard as I don’t actually need programmable keys or an LCD. RGB and media keys are as far as I go.

  • Varyk@sh.itjust.works
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    3 months ago

    I’ve switched to the cheapest generic mice purchased online that have no extra features and function like a state of the art wireless mouse did 15 years ago.

    I still don’t have a smart TV, I just buy the largest flat screen monitors I can find.

    any smart device outside of a smartphone is so much more frustration than it’s worth.

  • reksas@sopuli.xyz
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    3 months ago

    dont buy crappy products. Some companies are simply too malicious and should be avoided. Convince others to do the same and tell others and it might even have some impact.

  • 👍Maximum Derek👍@discuss.tchncs.de
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    3 months ago

    Independent of Logitech and other HID makers turning to shit, I’ve been eying some open source / DIY mice (like the Ploopy) for a while. Seems like a fun project that also helps me keep control of my own systems. And it’d give me something to tinker with.

  • Apepollo11@lemmy.world
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    3 months ago

    I assume you’re talking about the Unifying feature.

    I’ve got no direct experience, but there are a few people who say that despite Firefox not being listed as supported, it works fine.

    https://forums.mozillazine.org/viewtopic.php?p=14961275

    As for the spying, I can see how that could be a concern, but I don’t think it’s too likely.

    For convenience, I’m guessing they’re using a web interface to the settings in the same way that your router does. They’ve made a Chrome plugin, so that’s probably the route they want you to take because they know it works.

    Logitech is a global brand, an they’d get into a lot of trouble in a lot of countries if they were gathering keypress data etc.

    • half_built_pyramids@lemmy.world
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      3 months ago

      The CEO already talked about, and then walked back after backlash, a subscription mouse. Sounds like they’re going forward without saying anything this time.

      @[email protected] time to drop all Logitech gear and never buy from them again.