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Tech Debt. So many of these companies investing in AI are doing so at the expense of out dated, broken shit that AI will never address.
I like the answer, but that’s not a single endeavor.
I can’t speak for other companies, but in mine we do have a single line item for Tech Debt. It gets IGNORED most of the time, but we do have it! ;)
What would be the first 3 tasks to be done under that line item?
Largely software updates. You would not believe how old some of this stuff is.
The problem becomes each update is tied to multiple systems, so testing has to be done across the board for each update.
So it’s easy to go “Why are we running xxx from 2016?” but then you have test it everywhere and that’s why it’s almost 10 years out of date.
