My own? Or that of others? Ignorance is usually fixable, learn what you need to. Incompetence can often be remedied through practice. Nobody starts out knowledgeable or competent.
If it’s someone else’s incompetence and it’s affecting me (like we had an A/P person at work who could not get one vendor paid at the right amount, ever, and it was making my job harder) I usually look at the systems around the person, thinking things should be set up to avoid human error - people are often asked to do things that don’t make sense. For example, to keep the same example - “make sure you don’t pay an invoice twice if it’s sent to us twice”. I mean, sure, but the system should be preventing that, people are always going to fuck it up.
Long answer but I generally approach it thinking people aren’t trying to do bad work, and certainly not doing bad work to annoy me, there is something in their way.
My own? Or that of others? Ignorance is usually fixable, learn what you need to. Incompetence can often be remedied through practice. Nobody starts out knowledgeable or competent.
If it’s someone else’s incompetence and it’s affecting me (like we had an A/P person at work who could not get one vendor paid at the right amount, ever, and it was making my job harder) I usually look at the systems around the person, thinking things should be set up to avoid human error - people are often asked to do things that don’t make sense. For example, to keep the same example - “make sure you don’t pay an invoice twice if it’s sent to us twice”. I mean, sure, but the system should be preventing that, people are always going to fuck it up.
Long answer but I generally approach it thinking people aren’t trying to do bad work, and certainly not doing bad work to annoy me, there is something in their way.