I’m just a regular person making about $70K a year in a big city, and I’ve recently felt incredibly powerless dealing with private companies. For instance, my landlord’s auto-pay system had a glitch that excluded my pet rent and water bill. I ended up with over $1,000 in late fees. Despite hours on the phone, it turns out their system doesn’t really do auto-pay and requires a fixed amount instead of covering the full rent. It feels like a scam, and my options are to pay the fees or potentially spend a fortune on legal action.

Another frustrating experience was trying to cancel my pest control service. I had to endure a 40-minute call followed by 35 minutes of arguing, just to finally cancel. There’s no online cancellation option, and the process felt like a timeshare sales pitch.

Why do ordinary people seem so unprotected against these shady practices, and how can we change this? How does one person even start to address these issues?

    • Azal@pawb.social
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      4 months ago

      How to fix: Bloody revolution, that’s about it.

      I disagree with this. It’ll take some revolution, but can be avoided bloody.

      On revolution I do say vote. The 2022 election was a turnout of 52% of the voting age population. Just barely over half, and that’s the second highest turnout to a nonpresidential election year since 2000. All the oxygen always goes to the Presidency but what OP is dealing with comes up in local elections, and the local and state shit deals far more with your day to day than the national. Hell, when national laws even come up, weed is still schedule 1 “more dangerous than cocaine” to the federal government but just about every state has legalized it.

      It’s not a quick solution, and it’s not as simple anymore as “go out and vote” but gotta kick everyone up who hasn’t given a shit (if they’re not voting, think they’ll back you in a revolution?). It’s a fucking slow ass slog that takes daily fighting, like I’ve got a group that I’m the one who posts the ballots, the dates, the links, honestly do everything but bang on their doors and drag them to the polls but it’s a little bit that helps. As I saw “A vote is not a valentine. You’re not professing your love for the candidate. It’s a chess move for the world you want to live in.”

      The Republicans have been doing that for years, they’ve never let a single dem run even for superintendent across the country uncontested. They worked slow and methodically to get the supreme court. Their revolution can be argued to have started as far back as Nixon. We’re arguably at their end game, but it seems like they’ve overreached this time, it’s time to start clawing back territory.

      The reason though I’m against a bloody revolution is, yes it’s useful as a last resort, but it honestly is at that in the chess analogy above picking up the table, throwing it in the room and starting a riot. You hope you come out okay but at that point it’s really up in the air who comes out on top. Guillotines come up a lot, and France is doing pretty well right now. But remember between modern France and the guillotines was a messy time post revolution that was stabilized by someone who declared himself Emperor and attempted to conquer all of Europe.

    • Etterra@lemmy.world
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      4 months ago

      It turns out if you throw enough money at people then you can make them do anything you want.

  • Boozilla@lemmy.world
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    4 months ago

    The country was founded by slave owners. After that we had various “industry barons” like railroads, petroleum, automobiles, etc. Now we have multinational corporations (with larger budgets and more power than several countries) calling the shots in congress. It’s always been like this. Post-WWII provided a brief respite, but that limited run of the “American Dream” was temporary and no longer exists.

    Part of the solution would be: worker cooperatives. We need a lot more of those. It won’t solve everything, but it’s a really good start.

    • AndrewZabar@lemmy.world
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      4 months ago

      We need a kind of everybody union.

      I had this conversation with lots of people if everyone saw a company is doing things or taking advantage of people imagine if on the exact same day, one million customers canceled their accounts. That kind of unity can give all the power needed to the regular people. But you can’t get people to cooperate or even to have enough self-discipline to go along with something that isn’t for their immediate and measurable benefit. And so the big players know they can abuse and exploit.

      • rimmedalpha@lemmynsfw.com
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        4 months ago

        A more perfect union, that can establish justice and domestic tranquility. One that provides for the common defense, promotes the general welfare, and secures the blessing of liberty for ourselves and future generations.