Replaced tailgate around Christmas after a collision, and now noticing condensation inside a taillight. Body shop says they’re not responsible and are quoting $250 to replace. Please advice.
Edit: Thanks for all your advice. I’m going to ask my insurance if they’ll cover this as part of the original collision claim. btw, I posted the same thing to /r/mechanicadvice at the same time, and haven’t received a single reply there till now. Happy to see lemmy doing great as a reddit replacement.
Those things are supposed to be sealed. Even if they did nothing wrong installing it, they’ve installed a faulty taillight with a busted seal.
Id argue with them along those lines “It’s no one’s fault, but I didn’t pay for a broken tail light”.
Unless you replaced it with a used tail_gate_ they pulled from a junkyard, in that case you’re on your own.
You can get a new tail light for not a ton of cash.
That is a factory light. It’s a 2022 CRV. They’re saying they only pulled it out as a unit and put it back in, and this seal failing has nothing to do with them.
I’m with the other people here saying the same thing, that’s a salvaged tail light that was damaged in a wreck. That it was your tail light before it became salvage doesn’t make it ok.
And just because I know how those shops work, if at any point they said something like “we’re gonna reuse your old tail light” and you signed off on that, you might be out of luck.
Maybe your insurance company might be able to cover it under the same claim? It’s worth a phone call or email at least.
If you don’t want to DIY, definitely shop around for a better quote, but you might not find a cheaper total price. I wouldn’t burn a bridge with that shop.
The insurance has agreed to cover the repair, thanks for your advice!
Hell yeah, congrats!