cross-posted from: https://lemmy.world/post/12565350
RE: sales CRMs like salesforce or zoho
Don’t expect much of an audience for this on Lemmy, but:
Maybe it’s just the places I’ve worked, but seems like I’m constantly wading through contacts who are gone - I don’t want to delete them because the history could be helpful, but seems like there should be a quick, native way to mark them. Maybe once marked those names are grayed out or something.
My one company had a custom field that you could check, but then there was no special handling of those contacts in terms of how they’re displayed - just you could use it to exclude results in reports.
In the two organizations I’ve been at we didn’t use the lead object at all, it was all contacts. At the one place we did have a custom checkbox field for “no longer at the company” but that didn’t change how the contacts were displayed at all.
Ahh… kk… so there is a less often used field for contact stage as well. Iirc Left Company is a default but I may have inherited that from stages syncing after deploying Outreach