update - after doing some research online, I found I was able to just reply to the text message with “yes” and it confirmed the reservation.
I would cancel and tell the restaurant why.
Businesses need to know why they lose customers, because if enough of them report the same reason, they might do something about it.
In a perfect world, yes, but it’s not always easy to change plans at the last minute.
You call the restaurant and explain the reason, they would be super happy to mark as cancelled on Yelp, but still keep booked on their system: Yelp is not giving this service for free, but they charge a lot of money on each single reservation.
And hopefully realize to stop offering the service at all
My goodness, if a restaurant needed me to have a Yelp app to confirm my reservation I wouldn’t be eating at that restaurant.
You download the yelp app and leave a 1 star review. Restaurants will get the picture.
Leave one on Google Maps too so that Yelp can’t scrub it.
Yep! Huge red flag.
Yelp, huge red flag.
Just pick up the phone and call them then
I’ve had more than one place tell me “we only take reservations through the app” when calling. It’s not for lack of effort, for many.
Dang.
In the case of a restaurant who hasn’t had a table sit empty in years, going app only is probably an easy sell. Solid little labor and hassle reducer.
Sigh…
I just cancelled my gas station rewards program because they moved everything to a mandatory app. I will not use your app.
Bro please it’s just a little bit of data we promise we won’t price discriminate against you in the future you’ll never regret it come on
please bro just download one more app. please, your phone has so much space. we need more data come on bro please
I have to download an app to confirm the reservation?
<three sentences not containing the answer to the question>
Its posed as a question, and the answer doesnt definitively say yes or no. Therefore, totally legal, cool and normal