Happened to me a few months ago, I rented a room and inspected the mattress as I always do.
Tons of bedbug stains on the corners. I asked for a refund and they refused, so I requested a charge back with the pics I took.
charge back? With your cc?
That’s right.
okay I don’t know who needs to hear this but as someone who has actually worked at hotels:
Stop. Using. Third. Party. Sites.
They do not care. Booking.com, Expedia, Trivago, Travelocity, whatever fucking stupid ass third party site out there – they only cause more problems than they solve. You want a good deal? Hell – you want a straight-up better experience? Call the hotel directly, explain the price that the third party site is showing you, and ask them to match it. 99 times out of 100, they will, because when you book directly with the hotel, the hotel doesn’t have to pay the third party site jack shit. The way third party sites make their money in the first place is by telling hotels charging a rack rate of $200/night “we’ll promote your hotel to guests in the area for $175/night, but you’ll only be charging us $150”. The guest pays Expedia or whoever $175, Expedia pockets $25 as a fee for promoting the hotel and passes on $150 to the hotel. In other words, they can either lose out on $25 by price matching, or lose $50.
Every hotel would prefer you book directly, and will happily price match, so they don’t lose any money to a third party site. More than that, if there are any problems with your booking – wrong days, wrong room type, want to cancel, whatever – you would have to go through the third party site again to do any of that. And waiting on or talking to customer support staff with thick accents at 3AM while your kids are wailing and you just want to go to sleep to fix a problem with your booking that, had you not gone through a third party site, the front desk agent standing in front of you could fix right now, is not fun.
Please stop using third party sites. For the love of God and all that is holy, use them to get discounts but do not book with them.
Like, yes, this wouldn’t have done anything about the bedbug problem this hostel had, but the point remains that any issue is much easier to deal with when you don’t have to play a game of telephone with a middleman corporation that does not give a shit about you as a guest.
Now apply this to literally everything else. There’s a tech company inserting itself into every industry that worked fine without them, extracting money from both sides.
My local pizza place is 40% more expensive on takeaway apps, or i can just phone them directly.
I own a tiny bed and breakfast. We don’t even use OTAs like Booking.
We probably lose business by not doing it. But fuck them.
I’ll probably do the same.
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Misleading title. Guy never had bedbugs, just saw them
“Don’t worry about those bedbugs you see on your bed and pillows, it’s not like they’ve bitten you”
Also, the title says nothing about having bedbugs, it just says it was a nightmare.
I now also have nightmares.
Not sure if you’re sarcastic or an AI attempting to “reason”
Tap for sarcasm if not obvious
/s
See quotes… that means someone saying something. Than a reason afterwards. I don’t think ai is that smart.
Next time you see bed bugs, go ahead and sleep in the bed, that way you have something to complain about.
You can even get allergic reactions from such a bite. Is that really what you want to try find out?
How does that matter? He still had to change plans. Couldn’t sleep in a room. Had expenses.
Nice try, bedbug.
