Their website is broken. I can’t message or follow-back my friend who asked me to make an account. TikTok Support’s solution: block my friend. Support ticket screen shots in the comments.
Their website is broken. I can’t message or follow-back my friend who asked me to make an account. TikTok Support’s solution: block my friend. Support ticket screen shots in the comments.
Doesn’t have to be a bot, it could also be an underpaid employee of some outsourced callcenter working with templates. It’s a clown show either way.
Yeah, not sure if its badly configured AI, or an employee not getting paid enough to care.
I wonder if their staff have a ticket quota system that lacks oversight of whether or not the ticket’s support needs were actually addressed before it was closed?