Their website is broken. I can’t message or follow-back my friend who asked me to make an account. TikTok Support’s solution: block my friend. Support ticket screen shots in the comments.
This really is a fucking clown show.
I assume what’s happening here is that they have a bot that will reply a few canned response vaguely related to what you’ve said in the one message.
I don’t suppose there is a way to actually reach a human? This shit should really be illegal.
Doesn’t have to be a bot, it could also be an underpaid employee of some outsourced callcenter working with templates. It’s a clown show either way.
Yeah, not sure if its badly configured AI, or an employee not getting paid enough to care.
I wonder if their staff have a ticket quota system that lacks oversight of whether or not the ticket’s support needs were actually addressed before it was closed?
Once Oracle has control over it, it has to get better… right? Right!?
People using tiktok is more infuriating than tiktok being down
Given that TikTok has just been handed over to fucking Larry Ellison, that might be for the best. Delete your account.
No seriously. Do it now.
Uninstall malware. Problem solved.
