I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
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Bro in literally every other country they press the button on the espresso machine to decide how much coffee you get
You asked for a hamburger with no toppings and are surprised that you just got meat and buns.
They didn’t give you less meat they just gave you less toppings. You’re noticing the sandwich is pretty empty, because you ordered it that way
I’ve never heard of a country where places give you extra drink for free just because you asked for less ice, to be honest. I know some bartenders who joke about the people who think asking for less ice will get them more.
Go to a real coffeeshop.
If your barista just presses a button and hands you a cup, you’re at the wrong place for coffee.
What do you mean “in the USA”? You went to a Dunkin Donuts… Lol. That’s not a Cafe, that’s a place to buy mass produced, shitty donuts.
This was entirely your fault is your were after a great cup of coffee.
If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
Actually you got exactly what you asked for: you asked for a product with less of something…
Sorry: no. I call bullshit. I ordered a beverage.
You provided the ice.
I will not sit and let someone take the apologists route for a corporation on this. Drinks are, without question, the highest margin item on the menu in most places and frequently are over iced past recommended mix levels (by the drink manufacturer) as a way to stretch that further.
I personally rarely get ice because those machines are rarely cleaned and are mold nightmares. Go ahead, ask your friends in the industry why they don’t use the ice machine.
Edit: I actually bothered to look it up-
A large Late (Hot) - $6.30
A large Late (Iced) - $6.83
That’s right: the same drink with less beverage costs more
Technically you got the coffee you paid for. You got the same amount of coffee as you would have if you got normal ice. It’s priced based on the amount of coffee provided not the size of the cup. The cup being not full is more psychological than anything. If we want to get real technical, the price of a coffee is mostly labor and overhead not the ingredients. Thats why a large doesn’t cost that much more than a medium.
Bootlicker logic spotted…
Well akshually, 🤡
Are you a corporate apologist or something? cause your reply sounds like the most absurd logic ever. Back in 2010 I remember dunkin giving you more milk if you got a less ice coffee, it wasn’t an automated machine.
No, thats just the real world dude. It’s the same math that a locally owned coffee shop has to use.
I feel like it makes sense. If you order coffee you pay for the amount of coffee not the overall volume of the coffee and ice. This is actually a good thing because you won’t be wondering if they watered down your drink more than usual due to an error by the barista.
This “triggered” you?
I have to say, as a therapist who treats people with actual trauma, I find it mildly infuriating that people today use the word “triggered” to refer to something that mildly infuriates them. The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered. Using the term to refer to something that just annoys you trivializes and dilutes it as a term.
I get that language is a living thing and people who use the term this way don’t mean to be trivializing the issues of people who have real trauma, but it still irks me whenever I see people use that word this way.
You do you, OP, don’t take this as serious criticism. I just felt the need to get that off my chest.
I feel like this word is just used to mean that something caused a certain emotion. Maybe it was co-opted from the world of mental health. Either way, saying it triggered me is less descriptive than saying that it annoyed or infuriated me, but it’s popular now.
The iced latte incident. Just like back in 'Nam
The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered
the trauma or stress is that everything costs more now in the USA, and provides diminishing returns. This is definitely a trigger. Everything is more expensive, and every place is giving you less of it than they were a decade ago or more. When I was in high school around the 2000s-2010s, you go to a coffee shop, there was no malicious hyper-profit maximizing bullshit. $2-3 max for an iced latte or coffee, and you could just have it customized. You want more milk, less ice? Sure! Now everything is maximum cost, and no. No, we can’t customize that, but it costs 250% more than it did 5 years ago. So yeah, it’s triggering, and I can say it’s triggering because we are FUCKING TIRED OF THIS SHIT. EVERYTHING COSTS SO MUCH MONEY. $6 for a coffee which is HALF ICE??? I can go get a huge ass bag of ice FOR $3!!! Why am I paying SIX DOLLARS… FOR A CUP OF ICE???1???
If they have a machine, you’re getting exactly the full amount of coffee you paid for; you’re just not getting more by removing a filler that they normally include, and that some people like. Now, I’m not saying there’s anything morally wrong with gaming the menu at a giant chain if it can be done without fucking over the staff, or that it wouldn’t be shitty if Dunkin’ has done some sneaky shrinkflation, but there is a certain mechanical clarity here that I can’t get too riled up about.
Yeah… you’re be getting exactly the same amount of coffee you had been paying for before. Getting upset at how little that coffee amounts to normally is one thing, but getting upset with the notion that you are now getting -less- coffee is just silly.
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sick of everyone’s shit
This is exactly the problem with most retail employees: they treat everyone like the small fraction of scammers that exist.
If it were my coffee shop, I’d just spend the few cents to fill that cup and I wouldn’t treat it as a problem until a significant portion of people were obviously gaming the system.
Penny pinching just gives off the impression that one doesn’t care about one’s customers.
In my opinion, commerce is a platform upon which community takes place. The people are the point.
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Mods! Civility 🤡
Dude you’re comparing something stupidly expensive like liquor to coffee. like what?? 10 years ago, you could get an iced coffee less ice, it had like 5 ice cubes in it. Now they just give you half the amount of coffee what the hell? How can you even justify that? If we’re talking about some expensive top shelf liquor that costs $30-80 a bottle, sure, I get that. But this is literally sugary coffee and milk!
A lot of bootlicking going here…
OP voted with your money and next time just deny the parasite profit.
This ain’t negotiation and a lot of these consumer discretionary business forgot who pays them. Too much daddy owner attitude, not enough work.
But I guess normies LARP it, so why would am owner respect the customer?
Any coffee with milk is a milkshake and is for children. Drink your coffee black like your God intended.
