• GooberEar@lemmy.wtf
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    2 months ago

    Somewhat tangential question: Why do so many sites have links to an external status monitoring site, but when the site is down and you go to check the status on that external status monitoring site, it says everything’s fine? What’s the point of the status site if it doesn’t actually acknowledge that there’s any sort of outage nor provide any info on it?

    • tiredofsametab@fedia.io
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      2 months ago

      There are a few options off the top off my head

      1. the route/connection between the monitoring and you is OK; between the company and the monitoring is OK; but between you and the company is not OK – this means that, so far as the monitoring can tell, the site is up.
      2. The status checks run at some interval and you’re hitting it before that interval
      3. There’s some threshold of errors that needs to happen first so tiny hiccups don’t register as full-blown outages.
      4. the monitoring/metrics are poorly-designed

      There are probably other cases. I don’t know the architecture in this case, so I won’t speculate at any others.

        • tiredofsametab@fedia.io
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          2 months ago

          Yeah, I thought of that a few minutes later and was too lazy to edit. I also thought maybe it’s semi-auto and someone needs to verify it manually before allowing the UI to show