Entered the hotel room, looked around and noticed that the shower had mold and the door to the bathroom was roting. Decided to stay cause it was in a tourist town during busy season (no rooms anywhere else) and we were only staying for a night. Husband woke up at 3am cause he felt something crawling up his arm. The bed was full of bedbugs. It’s been more than 3 years and we have not recovered from the trauma.

Where can one get certified? Asking for a friend.