It is the store who wants payment from you and is responsible for collecting it.

It is the customer who wants an item so he may be reponsible for picking it up.

Have you tried our self checkout. We make you work for us so we don’t have to hire more employees and you pay the exact same price.

Quebec is actually not bilingual. It is 100% francophone. Administration included. Some people are bilingual but this is not a map of english bilingual speakers.