This is definitely part of it. The company I work for sells a service to companies, that their employees need to use. We built a web app, it works perfectly fine. However, people ask for ‘an app’ because they want to install it from their phone’s app store instead of opening the website once through a link in their email and creating a bookmark.

So we added a PWA manifest and clear instructions on how to ‘install’ our web app (it’s literally the same thing otherwise, no added functionality). Yet the users still complain that they want an app…

Worst case Ontario

Not sure if typo or BonneAppleTea material