Because it fucks up subtitles on their Nvidia Shield and firestick apps, and has issues with transcoding too. If you’re purely using the desktop app, or browser then it’s better. But Plex just works in every aspect. Subtitles, transcoding, sharing libraries. Have had no issues or weird bugs. Anytime I try JF I have to dive deep into resolving bugs, some of which are unsolvable by me.

The apps don’t work well at all. If you’re just desktop based, its fine. But Nvidia Shield app, firestick app, mobile app, all have issues with hardware transcoding, and also somehow doesn’t handle subtitles properly. I have had both Plex and Jfin set up side by side multiple times, trying to test if I can make the swap. But JF just has too many bugs on their apps, which is what I use primarily, as do my users.