We managed to resolve the issue and I have many ideas how to avoid this in the future 🤓

Sure, that seems reasonable. We will add that when the instance is back online.

If I forget, please remind me. For sure we will not just ignore you 😊

Regarding the price and all that, maybe that is an interesting discussion to have with the slrpnk.net community? And it would also be good to let slrpnk.net users know how the instance is being ran, what hardware, where, etc, so users can be an educated decision on whether they want to see an instance or not? Maybe providing that info on the sidebar would be nice?

We have been very transparent about that and documented that in the wiki which is linked in the sidebar. But it seems few people ever read the Wiki and having it integrated like it is with Piefed would probably help.

I agree that more admins with remote access would be good to have, and we have been working towards adding more (there are already more than one, who are not directly involved with slrpnk, but rather the mother project f-hub.org), but physical access will always be limited by the location (Azores) unless we move to an entirely different data-center (which in turn would make it hard for me to access the physical servers).

I am genuinely confused. What makes you think you were ignored? We do have additional admins, the problem is physical access to the servers to replace hardware that seems to have broken.

We plan to add additional safeguards to such scenarios, but in the end it is a trade-off between reliability and costs. Running a Lemmy instance of our size on a fully managed rented server would easily triple the monthly costs. This would be beyond what I am willing to cover out of my own private pocket, thus making the instance dependent on donations. And that IMHO makes it more likely to be shut down in the future as donations are very variable.

I am not on vacations, but on a work deployment abroad, which further limits the time I can spend on this. Not that it would have made much of a difference, but at least the domain redirection and placeholder text was only possible to do on the weekend.

Sorry that it took so long to get the word out. I guess we relied a bit too much on the xmpp server for internal communication.

The feddit.de admin disappeared on a work trip to Japan. At least that is the official story.

Yeah, but at least I have not disappeared yet 😅