• madjo@feddit.nl
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    10 days ago

    Ever since the upgrade to 2.0 I’ve been unable to sync the photos on my phone. “Sync failed, cannot process backup” and I don’t know why.

      • madjo@feddit.nl
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        9 days ago

        Went into the app’s logs (tap your icon in the upper right corner and choose Logs)

        And in my case it’s a database issue:

        SqliteException(787): while executing statement, FOREIGN KEY constraint failed, constraint failed (code 787) Causing statement: INSERT INTO “remote_exif_entity” (“asset_id”, “city”, “state”, “country”, “date_time_original”, “description”, “height”, “width”, “exposure_time”, “f_number”, “file_size”, “focal_length”, “latitude”, “longitude”, “iso”, “make”, “model”, “lens”, “orientation”, “time_zone”, “rating”, “projection_type”) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) ON CONFLICT(“asset_id”) DO UPDATE SET “city” = ?, “state” = ?, “country” = ?, “date_time_original” = ?, “description” = ?, “height” = ?, “width” = ?, “exposure_time” = ?, “f_number” = ?, “file_size” = ?, “focal_length” = ?, “latitude” = ?, “longitude” = ?, “iso” = ?, “make” = ?, “model” = ?, “lens” = ?, “orientation” = ?, “time_zone” = ?, “rating” = ?, “projection_type” = ?, parameters: ffc547f5-78ad-42b9-856b-fdd9df8f6586, placename, state, country, 2025-05-24T14:43:35.000Z, , 1440, 1920, null, null, 3850688, null, 00.0000, 00.0000, null, Apple, iPhone 16 Pro, null, 1, Europe/Brussels, null, null, placename, state, country, 2025-05-24T14:43:35.000Z, , 1440, 1920, null, null, 3850688, null, 00.0000, 00.0000, null, Apple, iPhone 16 Pro, null, 1, Europe/Brussels, null, null.

        (redacted lat/long positions a bit)

        I think I’m going to reinstall. This issue is over my paygrade.

        • WhyJiffie@sh.itjust.works
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          9 days ago

          the log message contains coordinates and city names, you may want to redact it.

          also this is a database issue in the app. what version is this? you should probably report it, but with a redacted log line before you publish where you live