• AndyMFK@lemmy.dbzer0.com
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    15 days ago

    I have crippling anxiety - and i overwhelmingly prefer a manned checkout.

    Manned checkout:

    Hi, here are my bags, paying by card, thanks.
    

    Robot:

    Unexpected item in bagging area
    Try and flag a worker down
    they are busy solving the above issue for 4 other people
    wait patiently for a minute or two
    the worker doesn't realise i need their help
    have to go ask them for help
    continue scanning my items
    above happens 2-5 more times
    

    The robot tends to have significantly more human interaction, it’s slower than having a professional do it, and the human interaction is SO much worse.