• Demdaru@lemmy.world
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    14 days ago

    Meh, self-checkout is blessing. I don’t have to stand in a irritated line of idiots, don’t have to deal with overworked and really doing their best impression of not suffering clerk at the checkout and all that taking like what, three times as long as self-checkout?

    Ya all really are masochists just so some tortured soul would smile at ya and pretend shit’s fine.

    Edit: Folks repeat some points, so I am gonna respond in edit - sorry folk ;-; - but overall I need to check my privilige. THE FUCK YOU MEAN CAMERA. THE FUCK YOU MEAN AI. I live in Europe and we got a scale, a barcode scanner and one person watching 4-8 self-checkouts. Line moves blazingly fast, you scan your shit, you maybe get bothered by machine for a sec if you have loyalty card and that’s it, pack your shit, pay, and go. Oh, some shops even have barcode scanner at exit - some of these catch my barcode before I position it fully. I…feel even more sorry for you, Americans ;-;

    • sobchak@programming.dev
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      14 days ago

      A good cashier/bagger is much faster than self-checkout. If I only have like 10 items or something, I use self-checkout, otherwise I go to the cashier. Granted, I rarely get a fast cashier/bagger anymore; makes think the company does that on purpose.

      • SmoothLiquidation@lemmy.world
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        14 days ago

        I haven’t had a good bagger since they started using the cheap plastic bags. The worst was before they started outlawing them and I had checkers put 2 or 3 items in one bag and then start a new one so you end up with 12 bags for 30 items.

        Good baggers would plan out your heavy items for the bottom and bread and eggs on top and fill those paper bags well. They got rid of those employees first.

    • pedz@lemmy.ca
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      14 days ago

      I like self-checkout in general. I have already been a cashier and I don’t mind. I can keep my headphones on and just go about my day without a social interaction for a few items.

      However there’s one thing that I started to not like about some of these, and it’s the giant camera pointed in your face. Sometimes with the image on the screen so that you can see yourself. It makes me wonder how many layers of software are analyzing that data. I’m under no illusions that they are also compiling data from the checkouts with employees, but it’s never so literally in your face.

    • SparroHawc@lemmy.zip
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      14 days ago

      Self checkout is a blessing when you have, like, six items in your cart. Any more than that, and it’s a punishment. Have you ever tried to be fast with those torture kiosks? They’ve added cameras and shitty AI so that they complain if you’re holding the next item in hand while putting the first item in your bag. It forces you to pick something up, scan it, put it in the bag, wait for the scale to register it, and only then pick up the next item - and heaven help you if you have a second person helping you. Having worked at grocery stores in the distant past, it’s agony.

      The actual checkers can scan an item with one hand while picking up the next item, passing each item to the bagger behind them in a steady stream without having to wait for anything. It’s not quite an order of magnitude faster, but it’s close. The only reason self-checkout is ‘faster’ is because one cashier can watch six kiosks at a time, and payment takes the same amount of time no matter how many items you have.

      • Teepo@sh.itjust.works
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        14 days ago

        I’ve used self-checkouts in Canada and in The Netherlands. The ones here in Canada are just like the miserable experience you describe. Especially the weight sensor and the machine complaining. In The Netherlands I never had that issue (even with a second person helping me). I’m convinced companies have just turned the anti-theft settings up to aggravating false-positive levels over here.

        • azertyfun@sh.itjust.works
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          14 days ago

          Yep, that’s exactly it and why no-one understands each other on these threads.

          North America is three months away from Boston Dynamic Replicants gruesomly executing and dismembering single mothers in public because a little bit of flour fell out of the bag at the counter and Peter Thiel’s AI decided it was Space Fentanyl.

    • Bytemeister@lemmy.world
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      14 days ago

      I don’t have to stand in a irritated line of idiots,

      You’re literally describing the self checkout line here.

      I refuse to believe you’ve never been in line, absolutely seething while the poor grandma in front of you is trying lookup, scan and bag her groceries while multiple store employees stand by and watch… And then they needed to help anyway because she has a purse full of expired coupons!

      • SmoothLiquidation@lemmy.world
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        14 days ago

        I have but the beauty of self checkout is that there are six kiosks for one line, so when granny is taking forever there are five other stations that can finish up before her.