I can’t blame the customer here. Ya, that’s the USB in the Ethernet port.
I read about this. They make the printer WITH a perfectly good USB port and then stick a “no USB” label over it and attempt to force you to use their wireless setup.
trying to force the app, force the networking… get the printer online and sending data back, trick an account signup too… because, hey. user data nom nom nom.
and of course, also trick you into enabling automatic firmware updates–the first of which will be waiting for you and ramps-up blocking of third-party consumables.
Why does the USB port say no USB?
The only other three comments explained it an hour ago.
Thanks, don’t know why I didn’t see those comments before.
Federation takes time
In my years of IT, I saw a few customers do this. I always put the printers on WiFi so they could move the printer to wherever they wanted it.
Maybe it’s the environments I work in, but WiFi printing always ends in tragedy.
Ya, you have to be careful with printing over WiFi. Robust DNS and static IP’s can help a lot.
For sure. Plenty of times I’ve had to go power cycle a little desk printer just for it to work again. Oddly, commercial label printers (like TSC) have been surprisingly ok, even in large industrial shops.
You get what you pay for high end printers
Ya, hindsight it’s a dumb comparison.
