• WoodScientist@lemmy.world
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    10 months ago

    This reminds me of a work-to-rule or a “White Strike.” It turns out that every company, even those that supposedly operate off of “unskilled” labor, utterly rely on employees making a ton of judgment calls and often working outside their job description. When employees start working to the letter of their job description, the whole operation quickly grinds to a halt.